Retail & POS Systems

Connect your website, POS, inventory, orders, customers, and reporting.

I build connected retail systems around the tools your business already uses, so your website, POS, inventory, customer records, online ordering, loyalty, and owner dashboards work together instead of creating extra manual work.

POS setup and workflow review
Product catalog structure
Website product and category pages
Inventory visibility where supported
Online ordering and in-store pickup workflows
Customer CRM

Built around existing tools, real workflows, and owner visibility.

Your POS works, but the rest of the business is still disconnected.

Most retail businesses have a payment system, a website, a spreadsheet, an inbox, a calendar, and a few apps that do not talk to each other. That creates re-entered orders, mismatched inventory, unclear reporting, and missed customer follow-up.

  • Products get updated in one place but not another.
  • Online orders do not always match in-store inventory.
  • Staff re-enters customer and order details.
  • Owners cannot easily see sales, stock, customers, and follow-up in one place.
  • Reports live inside the POS, but not in a clear business dashboard.

A connected system around your tools.

The exact scope depends on your business model, existing software access, and the workflow that creates the most leverage first.

POS setup and workflow review
Product catalog structure
Website product and category pages
Inventory visibility where supported
Online ordering and in-store pickup workflows
Customer CRM
Loyalty workflows
Owner dashboards
Sales reporting
Low-stock alerts
Email and SMS follow-up
AI reporting summaries

Business types this fits

Retail stores
Boutiques and specialty shops
Product businesses
Specialty ecommerce
Local pickup and delivery businesses

Packages and starting points

These are planning frames, not one-size-fits-all products. Discovery confirms provider access, integration depth, and what should be built first.

POS Setup + Website Connection

For businesses that need their current POS, website, catalog, and customer capture cleaned up.

  • POS workflow review
  • Product or menu cleanup
  • Website connection plan
  • Basic catalog, order, or contact flow
  • Analytics and handoff

Strategy-led builds typically start around $5k.

POS-Integrated Website + Dashboard

For businesses that need the website and POS workflow to support the same operation.

  • Custom website
  • Product and category pages
  • POS or catalog integration where supported
  • Online ordering or inquiry flow
  • Customer CRM
  • Owner dashboard
  • Notifications and reporting

Scoped based on POS access, ordering flow, dashboard depth, and integrations.

Custom Retail Operations Platform

For operators with heavier inventory, loyalty, ecommerce, staff, or multi-location needs.

  • Custom admin portal
  • Staff permissions
  • Loyalty or membership workflows
  • Inventory alerts
  • Sales dashboards
  • Custom integrations
  • AI summaries

Scoped after discovery.

Keep the tools that work. Connect the workflow around them.

Most businesses do not need to throw away their POS, booking, ordering, or scheduling tools. The right move is usually to connect the website, customer flow, dashboard, notifications, and reporting around the tools already running the business.

Integration depth depends on the provider, account access, API availability, plan level, and approval requirements. Discovery confirms what can be automated, synced, reported, or connected.

Retail POS

Square, Shopify POS, Clover, Lightspeed

Restaurant systems

Toast, Square, Clover, OpenTable

Entertainment and venue tools

Ticketing systems, waiver tools, membership tools, arcade card or wristband providers

Business systems

Email, SMS, calendar, CRM, spreadsheets, reporting dashboards

Related guides

Use these plain-English guides to think through the workflow, data access, owner visibility, and manual handoffs before adding another tool.

Managed System Support

Managed support after launch

This type of system supports day-to-day business operations, so launch is not where the work ends. Managed System Support keeps the workflows, dashboards, notifications, forms, and integrations monitored, tested, and supported after the system goes live.

Recommended support plan: Operations Care

FAQ

Do you replace my POS?

Usually, no. Most businesses should keep a trusted POS or payment platform and build the website, workflows, dashboards, automations, and reporting around it.

Can you work with Square, Shopify POS, Clover, Lightspeed, or Toast?

Yes, depending on the scope and available API or account access level. Some integrations are straightforward. Others require provider approval, account permissions, exports, or a custom workaround. I verify that during discovery.

Can this include online ordering?

Yes. The system can support product ordering, local pickup, delivery requests, custom order forms, deposits, or quote-style ordering depending on the business.

Can you set up inventory dashboards?

Yes, if the POS, ecommerce platform, or inventory system provides access to the needed data.

Can this support loyalty or repeat-customer follow-up?

Yes. Customer records, purchase history where available, segments, rewards, reminders, and follow-up workflows can be planned into the system.

Need your website, POS, inventory, orders, and reporting to work together?

Start with a quick conversation. If there is a fit, we will map the highest-value workflow and build the first version around the bottleneck that matters most.